APP TEMPLATE · OPERATIONS
Prior Auth Packet Desk.
Names what the payer will reject you for, drafts the necessity letter, then the appeal when a denial comes back.
01 · WHAT IT DOES
INTUIST · VEDA
01
WHAT IT DOES
The job it does.
Every prior authorization becomes a tracked case, and the AI names what the payer will reject it for before you submit, then drafts the medical necessity letter from the notes you provide.

The same case mints two different letters at two stages, a necessity letter at intake and an appeal written against the exact denial reason when one comes back, and any case a payer has not answered in 14 days is flagged overdue when you open the desk.
02 · HOW IT WORKS
INTUIST · VEDA
02
HOW IT WORKS
How it works, step by step.
Keep a short editable checklist of what each payer requires; open a case for a patient (or pull in requests a referring office sent through your public link); paste the clinical notes and the AI reads them against the right payer's checklist, tells you exactly what is missing before submission, and drafts the necessity letter closed-world (no invented findings, only what your notes support). Every case carries a status through Intake, Missing information, Ready to submit, Submitted, Approved, Denied, Appeal drafted and Closed, with a payer-response clock that flags a submitted case as overdue after 14 days. When a denial comes back you paste it and the AI reads the specific reason and drafts the appeal against that reason.
It never gives clinical advice; it assembles and chases the paperwork. Gmail (send the letter as your practice) and Google Calendar (a follow-up reminder on the day the payer response is due) are optional. The whole app works with nothing connected.
03 · WHO IT IS FOR
INTUIST · VEDA
03
WHO IT IS FOR
Who runs it, and what it needs.
- Teams
- Operations · Finance and accounting · Legal and compliance
- Industries
- Healthcare
- Works with
- Gmail and Google Calendar
- Price
- $50 a month on Veda Lite14 days free, no card; then 3 changes and $10 of AI a month; the apps pause if you do not keep the plan; more apps on Plus and Team at app.intuist.ai/lite/pricing
PRIOR AUTH PACKET DESK · AT A GLANCE
04 · QUESTIONS
INTUIST · VEDA
04
QUESTIONS
What buyers ask first.
- What does Prior Auth Packet Desk do?
- Every prior authorization becomes a tracked case, and the AI names what the payer will reject it for before you submit, then drafts the medical necessity letter from the notes you provide.
- What does it connect to?
- It works with Gmail and Google Calendar, and asks your permission before it connects to any of them.
- How much does it cost?
- $50 a month on Veda Lite: up to 3 apps, each at its own link, hosted and healed, with the AI they run on. The first 14 days are free, no card; then 3 changes and $10 of AI a month; the apps pause if you do not keep the plan; more apps on Plus and Team at app.intuist.ai/lite/pricing.
- Can I change it to fit how we work?
- Yes. Once it is yours, tell Veda in plain English what to change and she rebuilds that part of the app. You never edit code.
05 · MORE LIKE IT
INTUIST · VEDA
05
MORE LIKE IT
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