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34 PIECES · 7 AUTHORS · SINCE May 23, 2024

He writes it down.

Product drops, founder notes and field reports on running AI inside real businesses. Mostly the founder, sometimes the rest of us, always written on the day the work happened.

01 · THE CHRONOLOGY

Everything, newest first.

One list. The founder's short notes and the long field reports are the same bound set, because they were written in the same order.

MSPs & SMBs

LATEST

What Happens When Nobody Has to Read the Email?

A framework for finding real AI opportunities: look for where a process stops because someone has to read, understand, and decide before work can continue.

5 min read

Founder Notes

The best interface for AI agents was invented in 1971

Our team has a polished builder for AI apps and agents. One by one they stopped opening it and started emailing Veda. What that says about chat and speed.

1 min read · First published on LinkedIn

Founder Notes

Hire the second agent

The breakthrough in making Intuist autonomous was a second, skeptical agent that audits the first and demands receipts. Verification, not models, is the moat.

2 min read · First published on LinkedIn

Founder Notes

I read my company's diary this morning

10:33pm a customer app healed itself. 6:03am the platform fixed its own bug and shipped it. 30 production tickets in 24 hours, one needed a human.

1 min read · First published on LinkedIn

Founder Notes

The SaaS-pocalypse is being read wrong

IBM lost $69 billion of market cap in a day. The money did not vanish, it moved. What the shift to building software means for the 33 million SMBs who cannot.

1 min read · First published on LinkedIn

Founder Notes

Our platform shipped 8 of its own improvements in 8 days

Since July 5 the AI that runs Intuist has shipped 8 of its own fixes through the gated deploy, measured the result and reverted regressions. Raw log is public.

1 min read · First published on LinkedIn

Trust & Security

Is Your AI Build Already Compromised?

An AI bot beat 9 of 10 human pen testers. Why in-house AI PoCs on legacy stacks are a security risk, and how Intuist patches in hours, not weeks.

3 min read

Company

2025: A Year of Growth, Innovation, and Partnership at Intuist

Intuist's 2025 recap: Dynamic LLM Orchestration, ready-to-deploy agent templates, trust and audit controls, impact stories, and what's next in 2026.

4 min read

MSPs & SMBs

From MSP to AISP: The Agentic AI Evolution for Managed Service Providers

The landscape of IT services is rapidly transforming. The evolution from MSP to AISP is a strategic imperative for growth and relevance.

4 min read

MSPs & SMBs

From Pilot to Production: The SMB's Agentic AI Success Blueprint

Why most SMB agentic AI pilots stall before production, where agents already pay off, and how no-code platforms let managers build their own agents.

3 min read

MSPs & SMBs

Why AI Adoption Feels So Hard (And How We Fix It)

AI’s power is huge, but complexity blocks adoption. Discover why SMEs struggle and how an invisible tech layer can make AI simple, practical, and scalable.

4 min read

Trust & Security

Why Trust Matters in AI and Why You Can Trust Intuist

Trust is the foundation of enterprise AI. How Intuist keeps your data private with grounded RAG, transparent logs, enterprise-grade security and full control.

4 min read

Product

Build Powerful AI Agents in Minutes with Intuist Templates

Intuist AI offers ready-to-deploy templates designed for real business needs and paired with the best model for the job.

2 min read

Product

Talk to Your Cart: The New Age of Online Shopping

Discover how AI turns online shopping into a seamless chat. Find products, add to cart, and checkout in one natural conversation.

3 min read

Perspectives

Moat Today, Gone Tomorrow

Static moats fade fast in AI. The real edge is dynamic moats: systems that adapt, learn, and compound with every model, task, and customer.

4 min read

Product

Introducing DLO: Dynamic LLM Orchestration for Smarter, Cheaper, Faster AI

Intuist's DLO (Dynamic LLM Orchestration) picks OpenAI, Claude or Gemini per request: faster answers, up to 30% lower cost, automatic fallbacks, zero config.

3 min read

Customers

The Coach Who Created an AI Companion

How a coach at capacity built a no-code AI companion on Intuist AI that answers clients 24/7 in her voice, syncs with her tools, and scales without burnout.

3 min read

Perspectives

From Tools to Trust: Why AI Companions Are the Next Frontier

AI Companions are the next frontier, offering empathetic, expert digital partners for health, education, coaching and more. Discover what sets them apart.

3 min read

Nonprofits

Data Overwhelm to Insight: How Nonprofits Supercharge Analytics with AI

Nonprofits are using AI to take control of their data and are garnering new insights in a fraction of the time it used to take them.

3 min read

Product

Meet Your New Sales Engineer: AI That Trains Itself on Every Call

Clone your best SE & have them work 24/7! We’ve built an AI Sales Engineer that trains itself every night by learning from your team's live sales calls.

2 min read

Trust & Security

Trust, Traceability, and Total Control: Intuist AI's Advantage

How Intuist AI beats general-purpose chatbots on enterprise trust: proprietary RAG security, a full audit trail of every interaction, and SOP enforcement.

2 min read

Perspectives

I used GenAI for a year - and here's what I learned

Over the past year, I’ve been building AI solutions that actually deliver results—cutting costs, improving quality, and saving time across real organizations.

1 min read

Perspectives

RAG as a Service: A Smarter Approach to Retrieval-Augmented Generation (RAG)

Building a custom RAG stack means complexity, cost, hallucinations and upkeep. See how RAG as a Service from Intuist AI delivers accurate retrieval in minutes.

5 min read

Nonprofits

Are you a nonprofit exploring AI adoption?

Why nonprofits struggle with AI adoption, and how strategic approaches, expert partnerships and scalable tools turn AI into impact and efficiency.

2 min read

Nonprofits

Are Nonprofits Missing the AI Boat?

Nonprofits lag for-profits in AI adoption, held back by risk aversion and thin resources. Why that's costly, and how AI can cut grant-writing time up to 10x.

1 min read

Perspectives

Custom Agentic Platform (CAP): Six Use Cases

Six ways a Custom Agentic Platform (CAP) puts AI to work: website and support chatbots, technical-manual assistants, and HR, marketing and finance agents.

1 min read

Product

EDGE: Unveiling Our Latest Exciting Features - Nov'24

Six intuist.ai features now live: RAG-API-as-a-Service out of beta, WhatsApp integration, RAG auto-training, grant/RFP CAPs, white-label CAPs and webhooks.

2 min read

Trust & Security

Effortless AI Management: The intuist.ai Advantage for Modern Enterprises

Managing AI across every enterprise department gets messy fast. See how intuist.ai centralizes control, monitoring, APIs and security for your models.

3 min read

Perspectives

AI led Cutting-Edge Research and Analytics

How an AI research and analytics platform turns market data and document libraries into actionable insights, reports, and recommendations in minutes.

2 min read

Nonprofits

Ethical, Secure AI Solutions Tailored for Social Impact Organizations

An AI platform built by nonprofit experts for nonprofits: enterprise-grade data security plus grant writing, RFP reviews, reports and multilingual content.

1 min read

Nonprofits

The Power of AI for Your Social Impact Organization

How AI helps social impact organizations cut time spent on RFPs, grant writing, donor reports and newsletters by up to 40% and refocus on their mission.

1 min read

Product

Introducing Intuist.ai RAG-API-as-a-Service: Now in Beta!

The beta of Intuist.ai RAG-API-as-a-Service: put our conversational AI directly into your business workflows, beyond a chat window.

1 min read

Product

Intuist.ai RAG(s) to Riches

Intuist.ai's RAG system feeds conversational AI from three sources: website pages, documents and images, and user-aware APIs, for accurate, personal answers.

1 min read

Trust & Security

Shaping the Future with Intuist.ai: A New Era of Secure, Equitable AI Conversations

Generative AI conversations need to be secure, equitable and insightful. How the Intuist.ai platform is built to deliver all three.

3 min read

Everything above is written by a person here, not a content farm.