Skip to content
Intuist

PLATFORM · WORKFLOWS

SHEET 04 OF 06
REVISED 9 SEPTEMBER 2026

Work that runs whether or not you are awake.

Describe the process that keeps falling to whoever is least busy. She builds it as a workflow: a trigger, the reading, the decision, the actions, and a log of every run.

01 · THE SHAPE

A trigger, and then the work.

Every workflow on the platform is the same five moves. The difference between a simple one and a hard one is what sits at station four.

  1. 01

    TRIGGER

    A form is submitted, a mail arrives, a record changes, or the clock reaches an hour you named.

  2. 02

    READ

    It takes what arrived with the trigger, and looks up whatever else the job needs.

  3. 03

    DECIDE

    A branch on a value, or a judgement in words where no rule would have held.

  4. 04

    ACT

    One action, or twenty in order, against the tools your company already runs.

  5. 05

    RECORD

    Every run is logged: what it read, what it decided, what it wrote.

150+

actions a workflow can take, before you write a line of your own

Intuist platform, September 2026

02 · THE ACTIONS

What an action can be.

Eight families. A workflow is a sentence built from them, and she writes the sentence from your description.

MESSAGE
Email, text, WhatsApp, Slack, Teams — to one person or to a list.
RECORDS
Create, update, look up or remove a row in a CRM, a sheet or a database.
DOCUMENTS
Build a PDF, fill a template, read an attachment that arrived as a scan.
WRITING
Draft, summarise, sort or translate, using the model chosen for that step.
CALLS
Any interface you can name, with the credential injected on the way out.
FLOW
Branch, loop over a list, wait, retry on failure, or stop and say why.
PEOPLE
Ask a named person to approve, and hold the run until they do.
SCHEDULE
Hourly, daily, on a date, or on a cron line you write yourself.

EIGHT FAMILIES OF ACTION

03 · FOUR SHAPES

RECREATED

Sequences of this shape, written out. Not a screenshot, and not a customer’s record.

Four workflows, written out.

These are the shapes people ask for most. Each is a real sequence, written the way it is actually configured.

LEAD QUALIFICATION
Form submitted → enriched against a company record → scored → routed to a named rep → a written first reply
SUPPORT TRIAGE
Ticket arrives → read for tone and topic → categorised → given a priority → put in front of the right team
CONTENT PIPELINE
Topic set → researched → drafted → held for a person to approve → published
DATA SYNC
Record changes in the CRM → reshaped → written to the warehouse → team told → run logged

TRIGGER, THEN THE STEPS, IN ORDER

6:03am — It found a bug in itself, wrote the fix, and deployed it to production. There is a commit hash.
FROM THE PLATFORM’S OWN LOG · 16 JULY 2026 · READ THE NOTE

Reporting

compiled from focus groups and transcripts

Intuist AI has revolutionized how we handle our government and donor reporting at SFTC. It quickly compiles and analyzes data from focus groups and interview transcripts, allowing us to produce comprehensive reports with ease. This efficiency not only saves us time but also enhances the accuracy of our insights, making it an indispensable tool in our operations.
Karla Suomala · Co-Director · SFTC

04 · HOW TO START

Describe the one that keeps breaking.

Not the whole roadmap. The single process that goes wrong when the person who usually does it is on holiday.

WHAT SHE NEEDS FROM YOU
What starts it, what should happen, and who to tell when it does.
WHAT SHE RETURNS
A running workflow, with a log you can read after every run.
WHEN A STEP FAILS
It retries, then stops and says which step and why. It does not half-finish quietly.
THE STANDING DARE
Send her one workflow. Working software in twenty-four hours, or $500 to a registered charity of your choice.
Request accessSend her one, and see it in twenty-four hours