Skip to content
Intuist

FOR IT SERVICE PROVIDERS

PARTNER SHEET
REVISED 11 NOVEMBER 2026

Your clients want AI. Sell it under your name.

Veda is how IT service providers become Managed Intelligence Providers: she builds, runs and repairs the AI services they sell to every client. You describe what a client needs in plain English and bill it every month, under your own name, keeping the margin.

01 · WHY IT FIRMS

The firm a business trusts with its IT should be the one that sells it AI.

Your clients are asking for AI they cannot build, and your team runs networks, devices and help desks, not software projects. A firm only resells what it can support, so Veda carries the upkeep: she hosts, watches and repairs every app she builds.

48%

of IT service providers rank AI and automation as their clients' top need for 2026

Kaseya, 2026 State of the MSP Report, a survey of 1,000+ providers, April 2026

13%

of them earn meaningful revenue from it

Kaseya, 2026 State of the MSP Report, April 2026

6

IT service firms in the US, UK and India already sell Veda to their clients

Intuist CRM, 1 November 2026

11 of 15

of our closed deals came through those firms

Intuist CRM, closed-won deals, 1 November 2026

02 · WHAT A PARTNER GETS

One platform, under your name.

Most tools make you choose: automate your own work, or resell something to your clients. This does both, from one login, with every client kept apart.

YOUR NAME ON IT
Full white-label. Your logo, your wording, your pricing. Your client never learns ours.
EVERY CLIENT SEPARATE
One tenant per client, administered from one place, with nothing crossing between them.
ONE PAGE FOR THE WHOLE BOOK
The partner console shows every client you are responsible for and only those: the accounts you own, the accounts beneath them, and any client granted to you, with nothing from anyone else’s book in view. A client reached through a limited grant shows only the apps in that grant. Bringing a new client aboard is a single-use invite that expires in fourteen days.Partner console, 14 September 2026
YOUR OWN OPERATION FIRST
Ticket triage, script writing, onboarding checklists and the monthly report, automated for your team before a client sees any of it.
PRODUCTS TO SELL
Apps, workflows and agents built for each client from a plain-English description: portals, dashboards, invoice and work-order flows, assistants trained on the client's own documents. A service line with your margin on it.
THE STACK YOU ALREADY RUN
ConnectWise, Kaseya BMS, Microsoft 365, Slack and the rest of 40+ connectors, plus any REST API or webhook.
SECURITY YOUR CLIENTS ASK ABOUT
SOC 2 Type II certified and CASA Tier 2 held. Client material stays inside the tenancy it belongs to.
NO AI TEAM TO HIRE
Your technicians describe the job in plain English. None of them has to become an AI engineer first.

THE PARTNER PACKAGE

03 · THE STARTER PACK

What a new firm sells from its first week.

Client apps, the connectors you already run, and a security service you can offer every client the day you start.

CLIENT APPS
Apps, workflows and agents built for each client from a plain-English description, then hosted, watched and repaired by Veda.
CONNECTORS
ConnectWise, Kaseya BMS and Microsoft 365, ready to connect on day one.
AN EXPOSURE CHECK FOR EVERY CLIENT SITE
Run the free website exposure check on each client site you manage, at intuist.ai/exposure-check. It reads only what the home page sends a browser and never tries an attack; the full report opens once you prove you administer the site.
A 24-HOUR PATCH DESK
Within 24 hours of the site owner's authorization and the access it names, Veda puts a blocking rule at the site's edge for each exploited flaw that applies, or upgrades the site under backup and rollback.

THE STARTER PACK

Run the free exposure check

SECURED BY VEDA
Every AI service you sell on Veda is secured by Veda: built in a sandbox, checked on every build and watched every night.
ON EVERY BUILD
Each app runs in its own sandbox, with 17 checks on every build, and messages to an app's chat assistant are screened for prompt injection, and personal data is flagged, before a model sees them.
EVERY NIGHT, EVERY DAY, EVERY WEEK
Every app we host is scanned every night (415 apps on 31 October 2026). Actively exploited flaws on CISA's KEV list and open advisories are checked against everything we run every day, and what the check finds is queued and fixed in priority order. A red team reviews our platform's changes three nights a week, with a fix slot twice a week.Intuist production records, 25 October to 12 November 2026
SPEND AND CERTIFICATES
Limits on our AI keys at the provider: hard spend limits at Anthropic and OpenAI, request caps at Google. SOC 2 Type II certified and CASA Tier 2 held.
WHAT STAYS WITH YOUR SECURITY STACK
We do not run a SOC, endpoint protection, identity or incident response for a client's whole estate. Those stay with the security tools you already run.

SECURITY IN THE PACK

04 · TICKET IN, APP OUT

A client's ticket became the app it asked for.

One run, recorded in our own HaloPSA trial with test accounts: a client's request came in as a ticket, the account owner started a build from it, Veda built the app, and the ticket closed with the app's link once the owner approved both writes.

60 SECONDS · THREE SCREENS FROM ONE RUN · NO SOUND
THE TICKET
A front office asks for a visitor sign-in app for its lobby tablet, as a ticket in our own HaloPSA trial. The client, the ticket and the accounts are test data.
THE APP
The visitor sign-in app Veda built from the ticket's own words, published at its own link. The visitors on screen are sample data.
THE CLOSE
A private note on the ticket with the app's link, then the ticket closed. Veda held both writes until the owner approved each one.Recorded 11 November 2026, HaloPSA. The demo app was deleted after the recording.

WHAT THE RUN DID

05 · YOUR OWN OPERATION

Six jobs your technicians stop doing.

These are the six that come up in every partner conversation. They are also the six that make your best technicians want to work somewhere else.

TICKET TRIAGE
Every incoming ticket read, classified by urgency and type, routed to the right technician, with a first reply drafted.
SCRIPT WRITING
Describe the task; get the script back. No more copying something half-right off a forum at two in the morning.
ONBOARDING AND OFFBOARDING
Checklists that adapt to each client's environment, so the step nobody remembers stops being the step nobody does.
THE MONTHLY REPORT
Pulled from your monitoring, summarised, and written into something a client will actually read.
CLIENT ASSISTANTS
Answering from your client's own handbooks, manuals and procedures, under your brand.
ALERT NOISE
Related alerts grouped, the false ones set aside, and only what matters put in front of a person.
WHERE THEY RUN
ConnectWise · Kaseya BMS · Microsoft 365 · Slack, wired on the day you connect them.

SIX THINGS SHE TAKES OFF THE QUEUE

Two ticket apps already stand in the gallery. Type the job the way your client would say it; each line opens the gallery’s own search on those words.

A HELPDESK
“helpdesk for my IT clients”Opens on Support Ticket Desk, then Ticket Dashboard · the gallery, 12 November 2026
SAID SHORTER
“help desk for my clients”Opens on Support Ticket Desk, Ticket Dashboard and Change Order Desk · the gallery, 12 November 2026
SAID THE LONG WAY
“my clients keep calling about broken laptops and printers, I need one place to log IT problems”Opens on Ticket Dashboard, Support Ticket Desk and Service Call Dispatcher · the gallery, 12 November 2026

TYPE IT THE WAY A CLIENT SAYS IT

06 · THE TERMS

How the partnership actually works.

Start on your own operation, then sell the first client app with us beside you. Veda keeps every app running after you hand it over.

HOW YOU START
Connect the stack, describe the first automation, and run it on your own operation before a client ever sees it.
TRAINING
Structured onboarding for your team, included, so day one does not feel like a pilot.
SELLING
We co-sell the first deals with you: the pitch, the demo, the close.
SUPPORT
We cover first and second line behind you while your team builds confidence.
BRANDING
Full white-label, permanently. Not a badge you have to renew.
WHAT IT COSTS
Partner pricing below the public ladder on /pricing, so you have room to mark up. Talk to us.

WHAT IS AGREED, AND WHEN

69%

of tickets closed with no human handoff (3,661 of 5,293)

Tickets on the apps and platform we run, not end-user IT tickets; production data, late June to 12 October 2026

38

minutes, the median time to a fix

Production data, late June to 12 October 2026

07 · HOW TO START

Send us the client you cannot serve yet.

Not a roadmap and not a pilot committee. One client asking you for something you currently have to decline.

THE FIRST CONVERSATION

Tell us the client, and the thing they keep asking for. We will build it with you, put your name on it, and show you what it costs to deliver before you quote it.

Become a partnerveda@intuist.ai