Answers, plainly.

You can close your account at any time. Sign in at app.intuist.ai, open your profile menu, and choose Delete Account — this permanently removes your account and all associated apps, data, and integrations. If you prefer we handle it for you, email support@intuist.ai or privacy@intuist.ai from the address on the account and we’ll process the closure within 2 business days and send you a confirmation.

You have two options. (1) Per-app: open an app and click Delete — we remove its data from MongoDB, Supabase, Cloud Storage, and BigQuery in the same operation. (2) Full account: deleting your account removes all your apps and associated runtime data across every system. Deletion requests sent to privacy@intuist.ai are honored within 30 days.

Yes. Each app has an Export option in its Activity panel for submissions and chat queries (CSV). For a full account export, email support@intuist.ai and we’ll provide a structured export of your apps, settings, and runtime data.

Open Settings → Billing in app.intuist.ai to upgrade, downgrade, or change payment method. To change the billing email, email support@intuist.ai from the current billing address.

We offer a 14-day refund for annual plans, no questions asked. Monthly plans are non-refundable but you can cancel anytime to stop future charges. Enterprise agreements follow the terms in your MSA.

Yes. The free tier includes up to 3 apps, 500 monthly runs, and everything Veda can build. No credit card required to start.

Sign up at app.intuist.ai, describe what you want to build, and Veda usually has your first app deployed in under 5 minutes. No credit card required.

Veda is the AI at the center of the platform. She builds your AI apps and agents, runs them, and fixes them before you notice. Describe what you need and she turns it into a complete AI application — a polished interface, a sandboxed runtime, enterprise integrations — deployed, governed, and monitored.

Yes. Our team can help you move workflows, knowledge bases, and chat training data from other AI or automation platforms. Email support@intuist.ai to schedule a migration session.

By default Veda builds with Claude Opus 4.7 as the primary model, with automatic fallback to GPT-5.5, Claude Sonnet 4.6, and Gemini 3.1 Pro if the primary is unavailable. You can override the model per app in Settings.

Every build runs through a live security and quality verification stream: OWASP Top 10 (agentic AI), a prompt injection scan of the app's own system prompt, MCP tool validation, secret scanner, sandbox boundaries, access control, code quality, and more. 16 checks in total. Results are summarized into a letter-grade Trust Score (A+ through F) and compliance badges: OWASP Verified, SOC 2 Ready, EU AI Act Aligned, Quality Certified.

Yes. Describe the change in natural language (“add a due-date field”, “make the theme dark”) and Veda makes surgical edits — she remembers the context of your build. Full rebuilds are available too.

Yes, by default. Every app Veda builds now follows a WCAG 2.2 AA floor written into how she designs: contrast that clears 4.5:1, color never used as the only signal (charts get a color-blind-safe palette and labeled series), keyboard operation with visible focus, labels and alt text, and reduced-motion preferences respected. A deterministic accessibility check runs on every build and every refine, and when it fails, the result appears in the app’s trust panel as a fix note. Ask for a different palette or a kept animation and she will build it that way; the check still runs and what it found stays visible in the trust panel.

Every app runs in an isolated sandbox on Google Cloud Run (us-central1). Published apps are served at intuist.ai/veda/{slug} with your custom branding.

We support 60+ pre-built connectors including Google Workspace (Gmail, Drive, Sheets, Calendar, Docs), Microsoft 365, Slack, Stripe, Twilio, HubSpot, Salesforce, and every major MCP server. Custom integrations can be added via MCP.

Every integration runs through a per-app allow-list enforced by our Governance Agent. Tokens are encrypted at rest, transport is HTTPS-only, and every MCP tool call is logged to the audit trail. OAuth scopes are requested at the minimum level required.

When an app needs an end-user’s credentials (e.g., to send email from their address), the user goes through an in-app OAuth flow. Intuist never sees or stores their credentials.

Our SOC 2 Type II audit is completed and the report is available under NDA. Email security@intuist.ai to request access.

We sign BAAs for Enterprise customers handling PHI — contact sales@intuist.ai. Our own Business Associate Agreements with Google Cloud, Google Workspace, OpenAI and MongoDB Atlas are executed (September 2026). We do not claim HIPAA compliance; the BAA row on /security says exactly what is held.

We do not claim GDPR or CCPA compliance, and we would rather tell you that than let you assume it. What we do provide today: access, export, and deletion of your data on request, honored within 30 days — email privacy@intuist.ai — and removal across every system we store it in. We hold SOC 2 Type II and CASA. If you have a specific GDPR or CCPA obligation you need us to meet, email privacy@intuist.ai and we’ll tell you plainly whether we meet it. See our Privacy Policy and Data Practices pages for full details.

Builder metadata lives in MongoDB (US), runtime data in Supabase (US), analytics in BigQuery (US). We can provision EU-only data residency for Enterprise customers.

Yes. We support SAML 2.0 SSO with any major identity provider (Okta, Azure AD / Entra, Google Workspace, OneLogin). Enterprise customers also get per-tenant branding on their login page and custom subdomain (e.g., yourcompany.intuist.ai).

Yes. Admin, Builder, Viewer, and custom roles are available on Enterprise plans. Permissions are enforced at the API layer and every access change is recorded in the audit trail.

Free tier: email support with 2 business-day response. Pro: priority email + chat, next-business-day. Enterprise: dedicated success manager, 99.9% uptime SLA, and a private Slack channel.