Delete your account

You can remove your Intuist account and the data that goes with it at any time, from inside the Veda app or by email. This page says exactly what is deleted, what is kept, and how long it takes.

STEP 1

In the Veda app

Tap the menu (the three dots, top right), choose "Delete account", read the list of what goes, tap Continue, type DELETE, then tap "Delete my account". Your account is removed the moment you confirm and you are signed out on that device.

STEP 2

By email

If you no longer have the app, write to support@intuist.ai from the address on the account with the subject "Delete my account". We confirm the request from that mailbox and complete it within 30 days.

STEP 3

What is deleted

Your sign-in codes, device push registrations, your usage counters, and, for a self-serve account you own, the account record itself; the self-serve apps on it are unpublished and marked deleted. Your email address on those records is replaced by a one-way hash. If you joined a team's account, your address is taken off it.

STEP 4

What is kept, and why

If your email belongs to a company workspace that an administrator manages on Intuist, deleting the mobile account removes your mobile access; the workspace administrator controls the rest of your workspace identity. Requests you filed in the Veda app are kept with your email removed, because a request can carry another person's ask or a customer's record. Requests made any other way (by email to veda@intuist.ai, on the web, in Veda Desk or Veda Studio, in Google Chat, WhatsApp, ChatGPT or Claude) keep your address, and apps built in Veda Studio stay as they are: write to support@intuist.ai to have those removed too. Invoices and payment records are kept for as long as tax law requires.

STEP 5

Retention

Deletion is immediate in the product. Backups roll off within 30 days. Nothing about a deleted account is used to train AI models.

APP: Veda by Intuist AI (package ai.intuist.veda)
COMPANY: Intuist Inc.
DELETION REQUESTS: support@intuist.ai
PRIVACY POLICY: How we collect, use and share information